The PMD Promise
Every Personal Microderm device comes with The PMD Promise: Younger smoother skin after the first treatment. 30-day satisfaction guarantee. No hassle returns.
1 Year Device Warranty
At PMD® we believe very strongly in product quality and in our quality assurance processes. Every tool is subjected to rigorous inspection and test procedures to ensure it meets our perfectly calibrated specifications. Defective product is extremely rare. We do, however, examine returned products to help us identify product and process improvements.
All PMD devices come with a 1 year limited warranty covering any manufacturer defect-related problem resulting from everyday use of the product. The warranty does not cover damage resulting from use with a voltage converter. Voltage converters or plug adapters do not guarantee voltage compatibility. We sell a US & Canada PMD and an International PMD to eliminate these concerns.
5 Year Extended Warranty
PMD now offers a 5 year extended warranty for $40, that can be added at checkout (any device product page) or after purchasing by calling 1-888-445-4532. This 5 year extended warranty starts the date of purchase and covers any manufacturer defect-related problem resulting from everyday use of the product. Feel confident using the Personal Microderm with this extended warranty.
Subscribe & Save Limited Lifetime Warranty
PMD offers a limited lifetime warranty on all PMD devices when a customer is signed up for subscriptions (subscribe & save) of PMD Replacement Discs and/or PMD skin care. This means as long as you are getting subscriptions of PMD products, you will have the confidence that no matter what, your PMD device will be covered.
Get in touch – We are here to help
If you have any questions or concerns, please contact our PMD Customer Care: 1-888-445-4532 *For easy troubleshooting, be sure to have your PMD device in hand when calling our Customer Care. Customer care hours and address.
Notice: The customer will be responsible for postage to return the item for warranty work but the company will pay for the postage to send the new item back to the customer.
Please be sure to register your PMD device and sign up to receive future correspondence from us. To register your device, please send in your warranty card or fill out the form on this page. Only one registration per device.
***There are no express warranties except as before mentioned. Neither PMD nor anyone involved in the production or sale of this product shall be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product, or arising out of any breach of this warranty. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period before mentioned. Warranty only applies to getpmd.com customers and authorized sellers.