Product Warranty

PMD PRODUCT WARRANTY INFORMATION

At PMD® we believe very strongly in product quality and in our quality assurance processes. Every tool is subjected to rigorous inspection and test procedures to ensure it meets our exacting specifications. Defective product is extremely rare. We do, however, examine returned products to help us identify product and/or process improvements.
Every Personal Microderm comes with a 30-day satisfaction guarantee. The Personal Microderm comes with a 6 month limited warranty covering any manufacturer defect-related problem resulting from everyday use of the product. The warranty does not cover damage resulting from use with a voltage converter. Voltage converters or plug adapters do not guarantee voltage compatibility.

EXTENDED WARRANTY

PMD now offers an 18 month extended warranty for $39.95, that can be added at checkout or after purchasing by calling 1-888-445-4532. This extended warranty, prolongs the benefits of the 6 months warranty by an extra 12 months. The 18 month limited warranty covers any manufacturer defect-related problem resulting from everyday use of the product. Feel confident using the Personal Microderm with this extended warranty.
If you have any questions or concerns, please contact our PMD Customer Care: 1-888-445-4532 *For easy troubleshooting, be sure to have your PMD unit in hand when calling our Customer Care.
Notice: The customer will be responsible for postage to return the item for warranty work but the company will pay for the postage to send the new item back to the customer.
Please be sure to register your PMD Personal Microderm device and sign up to receive future correspondence from us. To register your device, please send in your warranty card or fill out the form on this page. Only one registration per system kit.

***There are no express warranties except as before mentioned. Neither PMD nor anyone involved in the production or sale of this product shall be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product, or arising out of any breach of this warranty. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period before mentioned.